Privacy and Policy

Privacy Policy

Infinite Marketing AI provides a cloud-based software-as-a-service (SaaS) platform that helps users generate and manage AI-powered content. These services are intended to be used as provided and are governed by this Privacy Policy. We are committed to protecting the privacy of our users worldwide and to being transparent about how we collect, use, and share data.

By using Infinite Marketing AI (the "Service"), you agree to the collection and use of information in accordance with this policy. The personal information we collect is used to provide, operate, and improve the Service. We will not use or share your information except as described here.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions unless otherwise defined in this Privacy Policy.

1. Information We Collect

We collect information you provide when you create an account, use the Service, or contact us. This may include:

• Account information: name, email address, company name, billing details.
• Content you submit: text prompts, files, and generated outputs you create while using the Service.
• Usage data: feature usage, preferences, settings, and metadata about requests you make to the Service.
• Log Data: device IP address, browser type, operating system version, timestamps, error reports and performance data.

2. How We Use Your Information

We use information to:

• Provide, maintain, and improve the Service.
• Process billing and subscriptions.
• Respond to support requests and communicate important notices.
• Analyze usage to detect abuse, improve performance, and enhance features.
• Comply with legal obligations and protect the rights and safety of users and our platform.

3. Third-Party Services and APIs

Infinite Marketing AI integrates with and relies on third-party services and APIs (for example, AI providers and other infrastructure providers) to deliver certain features. These third parties may receive or process data necessary to operate their services. Examples include AI model providers such as OpenAI and Google Gemini, analytics providers, payment processors, and hosting vendors.

We do not control the privacy practices of those third parties. Their use of data is governed by their own privacy policies. When you use features that call third-party APIs, data required for those features (such as prompts and generated outputs) may be transmitted to those providers. By using those features you consent to such transfers.

4. Cookies and Similar Technologies

Cookies are small files stored by your browser. Our Service does not set cookies explicitly for tracking beyond what is required for basic functionality, but third-party libraries and services we rely on may set cookies or similar identifiers. You can usually configure your browser to refuse cookies or clear existing cookies. Blocking cookies may affect your ability to use some parts of the Service.

5. Log Data and Error Reporting

When errors occur, we and our third-party service providers may collect diagnostic data (Log Data) to investigate and fix problems. This data may include IP address, device and operating system information, request timestamps, and configuration details relevant to troubleshooting.

6. Data Security

We take commercially reasonable technical, administrative, and organizational measures to protect your information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security and do not accept liability for unauthorized access beyond our reasonable control.

7. Data Retention and Deletion

We retain personal data only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data; we will comply subject to applicable law and our need to retain certain records for legal or legitimate business purposes (for example, billing records).

8. International Transfers

Infinite Marketing AI is a global service. Your information may be stored or processed in countries other than your country of residence. By using the Service you consent to transfer of information to other jurisdictions, including locations where data protection laws may differ from those in your country.

9. Children

Our Service is not directed to children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us and we will take steps to remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy and indicate the date of the update. Continued use of the Service after changes become effective constitutes acceptance of the revised policy.

11. Fair Use

We expect users to use the Service in good faith and within applicable legal and license limits. Abuse, excessive automated requests, attempts to reverse-engineer models, or other activity that harms the Service or other users may result in suspension or termination of access.

12. Your Rights

Depending on your jurisdiction you may have rights to access, correct, port, restrict, or delete your personal data. To exercise these rights or for questions about your personal data, contact us at the address below. We may require verification before acting on certain requests.

13. Contact

If you have questions, complaints, or requests regarding this Privacy Policy, please contact:

Email: contact@infinitemarketingai.com

We aim to respond to privacy-related requests in a timely manner and in accordance with applicable law.